SubCore
Pro
🛡️ Privacy Policy

Your Privacy is Our Priority

We're committed to protecting your data and being transparent about how we collect, use, and safeguard your information.

Last updated: January 15, 2025

Information We Collect

  • Account information (name, email, company details)
  • Project data and submittals you upload
  • Usage data and analytics to improve our service
  • Communication records for support purposes

How We Protect Your Data

  • End-to-end encryption for all data transmission
  • SOC 2 Type II compliance and regular security audits
  • Multi-factor authentication and access controls
  • Regular security training for all team members

How We Use Your Information

  • Provide and improve our submittal management services
  • Communicate important updates and support
  • Generate analytics to enhance platform performance
  • Ensure security and prevent fraudulent activity

Information Sharing

  • We never sell your personal information to third parties
  • Data may be shared with service providers under strict agreements
  • Legal compliance may require limited disclosure
  • You control what project data is shared with team members

Complete Privacy Policy

1. Introduction

SubCore (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our submittal management platform and related services.

2. Information Collection

We collect information you provide directly to us, such as when you:

  • Create an account or update your profile
  • Upload submittals and project documents
  • Communicate with us or other users
  • Use our support services

3. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure data centers, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal data
  • Rectify inaccurate personal data
  • Delete your personal data
  • Restrict processing of your personal data
  • Data portability

6. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@subcore.com
Address: 123 Innovation Ave, Suite 456, San Francisco, CA 94105
Phone: +1 (555) 123-4567

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